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Business Wire - US Airways Customers Affected by Winter Storm May Change Itineraries without Penalty
TEMPE, Ariz. — US Airways (NYSE:LCC) is relaxing certain fees for customers who may
have to change travel plans as a result of winter weather scheduled to
affect the mid-Atlantic region this weekend.
The airline will waive the standard change fee, advance reservation and
ticketing requirements for customers traveling to or from the following
destinations between Feb. 3 and Feb. 7 on any US Airways, US Airways
Express or US Airways codeshare flight:
[Table Omitted]
Customers are strongly encouraged to check flight status at
usairways.com, by calling 800-428-4322, or by texting their flight
number to TEXTUS before arriving at the airport.
If US Airways service continues to operate to the affected destinations,
customers can make certain changes without incurring the standard change
fee, advance reservation or ticketing requirements:
Customers can move their entire itinerary up to seven days before or
after the scheduled origination date.
Customers can apply the full value of their wholly unused tickets
toward the purchase of a ticket to an alternate destination, although
travel must originate within seven days of the scheduled origination
date.
Customers traveling on certain tickets, such as some available from
third-party ticket discounters, including but not limited to discount
travel websites, may not have all elements of the policy available to
them. Tickets issued by US Airways for travel on airlines other than US
Airways, US Airways Shuttle or US Airways Express will follow the rules
of the airline operating the flight(s).
Itinerary changes are subject to availability, and in certain cases, an
additional collection fee. Customers will be able to stand by for
alternate flights without incurring the standby fee if a satisfactory
alternate itinerary cannot be confirmed. Additional information
regarding these amended ticketing policies can be found online at www.usairways.com
or by calling 800-428-4322. (LCCG)
-Fly With US-
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